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New Features and Enhancements

To learn more about the most recent updates in Blackboard Ultra, check out the .

System Requirements

to test your system to ensure Blackboard supports your browser and operating system.

Software

91��� students can use Office 365 Education for free.

• Visit ASU’s Office 365 how-to wiki for instructions to download Office 365.
• Sign up for Office 365 for education at

Other software we use free of charge includes:

How do I login to Blackboard?

You you can also login to Blackboard from the OneStop:

• Select the “Blackboard Course Access” button
• Then, enter your adams.edu username and password
• If you get 403 Error, you are logged into a person gmail account. To fix this:

  • Go to google.com
  • Then in the upper right corner of your browser, click on your profile icon
  • Choose or set up your adams.edu account
  • Finally, try logging into Blackboard again

What is my Username?

A username will be issued to you by 91��� upon enrollment. After receiving your username, you will use it to login to all aspects of the college, including, Blackboard, email, and One-stop. If you do not receive your username, contact 91��� computing services at 719-587-7741.

How do I change my password?

After you set up your initial password, you can change it. This will change your password for all logins with 91���:

1. Go to the OneStop.
2. Then, under Student Resources, select .
3. Finally, enter the required information and click “submit query.”

Who do I contact if I have issues with the content of the course in Blackboard?

If you have questions, concerns, or issues with the subject matter in the course, you will need to contact your instructor. You will find you instructor’s information in the syllabus.

The Academic Instructional Technology Center is not responsible for the content aspect of the course.

Who do I contact if I have problems accessing or using the technology involved with Blackboard?

For assistance with educational technology, you can contact the Academic Instructional Technology Center (AITC):

• Website: adams.edu/academics/ait/
• Email: asaitc@adams.edu
• Phone: 719-587-7371

What are Temporary Internet Files (cache), and how do they affect Blackboard?

Temporary Internet Files are the “cache” of the Browser. They temporarily save a webpage on your computer so that it will open faster the next time you access it. When using password-protected sites, such as Blackboard, temporary internet files (cache) can cause issues with access.

Because Temporary Internet Files may interfere with downloading content from Blackboard, clearing your Temporary Internet Files can give you a clean slate.

How do I clear my Temporary Internet Files (cache)?

When using the Mozilla Firefox browser, select “Tools” from the tool bar. Then select “Clear Recent History.” A box will appear asking which items to clear. Then check the “Cache” check box. If you need further assistance, please see:

How do I allow pop-ups from Blackboard?

When using the Mozilla Firefox browser, to allow pop-ups for Blackboard Click on Tools >> Options >> and select the Content tab. Directly across from the Block pop-ups check box, select the EXCEPTIONS tab. Then, in the address of the website you wish to allow, type in: adams.blackboard.com, and select allow.

Browser Plug-ins

Blackboard courses require browser plug-ins. In order to avoid technical difficulties with Blackboard, you need one or more of the plug-ins below. Supported browsers will generally automatically download any plug-in required by a particular page, but you may want to download and install these plug-ins now to avoid technical problems.

• Java – required for all Blackboard components. You can download it for free at .
• Adobe Flash – required for many Blackboard courses that incorporate interactive quizzes, animations, and activities. You can download it for free at .
• Adobe PDF – most Blackboard courses use Portable Document Files (PDFs). The Adobe PDF plug-in allows you to view these files. You can download it for free at .